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| THE BLACK & DECKER CORPORATION'S INTERNET PRIVACY POLICY | |
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What information does Black &
Decker collect and how does Black & Decker use this information?
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Of course by visiting our web-site,
you are under no obligation to provide any personal information to Black &
Decker. However the information we learn from customers helps us personalize
and continually improve your experience at BlackandDecker.com.
We receive and store certain types of information whenever you interact with
us. For example, like many Web sites, we use “cookies,” and we obtain certain
types of information when your Web browser accesses BlackandDecker.com. We also
receive and store any information you enter on the BlackandDecker.com web site
or give to us in any other way.
You may choose not to provide certain requested information, but then you might
not be able to take advantage of some of our features. We use the information
you provide to respond to your requests, customize your experience on our Web
site, improve our service and to communicate with you.
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For the purposes outlined in this section, we may request personal information
from you, which may include your name, address, email address, telephone
number, etc., as well as information related to customer satisfaction surveys,
customer purchasing habits and other purchasing information.
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Our Web site allows you to contact us directly with questions or comments
regarding our products, services, Web site, warranty registration, surveys,
contests, polls, emails. This process requires you to give certain personal
information so that we may address your inquiry. And we may receive a
confirmation when you open email from us if your computer supports such
capabilities. This helps us make our emails more useful and interesting. We
also compare our customer list to lists received from other companies in an
effort to avoid sending unnecessary messages to our customers. If you do not
want to receive email or other mail from us, please adjust your customer
communication preferences as discussed further below.
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We may conduct promotional sweepstakes or other contests on our web site, which
require personal information to be provided to qualify for participation in the
promotion or contest. This information is primarily used as a means to notify
the winners.
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In an effort to continually improve our products and services, we reserve the
right to use your personal information to conduct Black & Decker market
research and on-line surveys. This may include contacting recent and/or past
B&D web site visitors who have provided personal information to Black &
Decker.
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Our web servers may automatically monitor the number of visitors, the average
time spent on the site, the popularity of our web sites, and any programming
errors or failures on any of our web sites in order to determine the
effectiveness of the Black & Decker web sites.
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Please note that Black & Decker will fully cooperate with any court order
or other legal process and will provide your personal information to the extent
required in any legal proceeding. We also release account and other personal
information when we believe such release is appropriate to apply our Conditions
of Use and other agreements or protect the rights, property or safety of
BlackandDecker.com, our users or others. This includes exchanging information
with other companies and organizations for fraud protection and credit risk
reduction.
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Does Black & Decker share your
information with other third parties?
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We do not sell, rent, or trade your personal information to third parties.
However, we may share personal information with our affiliates and business
partners in order to facilitate your purchase, the process of servicing your
products, to help you exchange your products, and in general to better serve
you. And we may receive information about you from other sources and add it to
our account information. We also sometimes receive updated delivery and address
information from our shippers or other sources so that we can correct our
records and deliver your next purchase or communication more easily.
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Black & Decker may share aggregate data about our sales, customers, traffic
patterns, and other related site information with respectable third parties.
None of this data is related to any individual’s name without their consent.
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How do I stop Black & Decker
from contacting me via e-mail in the future?
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If you have previously given your
personal information to us and no longer want to be contacted by Black &
Decker via email, you may take yourself off of our distribution list by doing
any one of the following options:
Option 1
If you have previously registered to receive emails from Black & Decker or
its associates program and would no longer like to be contacted, you may
opt-out by following the individual termination instructions listed in the
email that you received.
Or, if you prefer, you may follow the
instructions for either Option 2 or 3 below if they apply to you.
Option 2
Site Registered Members Only:
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Log onto the web site on the top navigation bar using your self-selected
username and password
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Select “Edit Profile” from the top navigation bar
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Scroll down to the question: “Would you like to periodically receive
information from Black & Decker regarding new products and specials?” and
select “No”
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Scroll down to the question: “May we contact you for future product or web site
research?” and select “No”
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Then click on the button labeled “Submit”
Option 3
This option is only applicable if you have contacted us by email using the form
on our web site:
Please visit Review My Questions. Once you have arrived at the location on our
web site, simply follow the below steps.
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Enter your email address and then click on the icon entitled “Submit.”
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Once you have reached the “Recently Submitted Questions” page, click on the
blue icon entitled “Customer Info.”
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The last field on the “Customer Information” page asks you if you want to be
contacted by Black & Decker in the future. Change your selection to “no”.
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Click on the button labeled “Save”.
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What is the policy regarding Black
& Decker's ownership of information?
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All opinions, ideas, suggestions, and
other feedback submitted to our web sites may be used by B&D, without any
restriction and free of charge, and nothing contained in this policy shall
limit or otherwise affect this.
There may be instances where we request or permit the submission of your
opinions/ideas. In such instances you will be required to agree to the terms of
a B&D prepared agreement related to the provision of such information prior
to its submission.
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What about Black & Decker's
links to other sites?
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We may add external links to other
related web sites. We will certainly try to link to web sites that maintain the
same high regard for privacy on the Internet as we do; however, we are not
responsible for the content that may be on such linked sites. Additionally, the
existence of any external link does not suggest that Black & Decker
endorses the linked company, product or service.
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Will this Privacy Policy change?
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Black & Decker may change this policy at any time, so please review this
policy periodically. |
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